| #1 If you want to exchange a product a flat re-stocking fee of $10.00 will apply, you will need to ship it back to us. You may send it back by UPS to 5796 Three Notch'd Rd, Crozet. VA 22932.If you send it back with USPS Mail service sent it to PO Box 849, Crozet. VA 22932. |
| #2 If need to return an online product please include a copy of your Order and contact Info, A 25% re-stocking fee will apply and you will need to it ship it back to us. You may send it back by UPS to 5796 Three Notch'd Rd, Crozet. VA 22932. If you send it back with USPS Mail service sent it to PO Box 849, Crozet. VA 22932. |
| #3 All refunds will be refunded back to the same method of payment use to buy the product only. |
| #4 If you ship UPS ground please allow between 2 to 7 days depending on your location, but if you select next day air,second day air or 3 day select and do not receive it on time please contact us immediately. 1-866-823-2066 and leave a message if we are not open. |
| #5 We recommend that you insure your package, as we can not be responsible for lost or damaged products. |
| #6 We are sorry but we can not accept any returns after 30 days from the invoice date. |